Delete your data

Four ways

You can remove things yourself in Omnicoro, unlink a sign-in method, remove Omnicoro from your Facebook account, or write to us. All of them are free.

In Omnicoro

Admins can delete posts, media, forms, pages and segments one by one, and remove members from the workspace. To stop Omnicoro using a connected account:

1. Sign in to Omnicoro.
2. Open Settings, then Accounts.
3. Find the account and choose Disconnect.
4. Omnicoro stops reading from and writing to that account at once. To also erase its stored access token and the conversations, media and reports already kept for it, use one of the routes below.

Unlink Google, Apple or Facebook sign-in

1. Open Settings, then Security.
2. Under Sign-in methods, choose Unlink next to the provider. Omnicoro deletes the link at once. It keeps at least one way for you to sign in, so set a password first if that provider is your only one.
3. To also withdraw the provider's permission, remove Omnicoro in your Google account's security settings, in Sign in with Apple in your Apple account settings, or in Apps and websites in Facebook.

Remove Omnicoro from Facebook

Removing the app from Facebook sends us an automatic request. We disconnect every Facebook Page and Instagram account that login had granted and erase their stored access tokens, and Facebook shows you a confirmation code and a link to check the request.

1. In Facebook, open Settings and privacy, then Settings.
2. Open Apps and websites.
3. Select Omnicoro and choose Remove.
4. Keep the confirmation code; its status page on this site shows the state of the request.

Write to us

For anything else, including deleting a whole workspace or your own account, write to rashid@lajward.dev from the address you use with Omnicoro.

1. Say what you want deleted: your account, particular connected accounts, or a whole workspace.
2. For a workspace, we check that you are one of its admins before doing anything.
3. We finish within 30 days and write back when it is done.

What deletion removes

For a workspace: its access tokens, connected accounts, conversations, messages, notes, contacts, form answers, media, reports, billing ids and activity record. For a person: their account, sign-in methods and memberships. Database copies taken before maintenance are deleted once they are no longer needed to recover from a failed update, as the privacy policy describes. Paddle keeps its own record of payments where the law requires it.

Deletion does not remove anything from Facebook, Instagram, WhatsApp, X or Telegram. Posts already published and replies already sent stay there until you delete them on the platform.

If a business holds your data

If you messaged or commented on a business that uses Omnicoro, that business decides what happens to your data. Ask the business to delete it. If you write to us instead, we will pass the request on and help the business carry it out.

Checking a request

Every automatic request from Facebook gets a confirmation code and a status page at the address Facebook shows you. Open it at any time to see whether the request is still being processed or is done.